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Hotel

Omni Chicago Hotel

676 N Michigan Ave, Chicago, IL, 60611

3.0AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessPet FriendlyFitness CenterHandicap Accessible
  • Type

    Hotel

  • Location

    Located on the Magnificent Mile. 676 N Michigan Ave 60611. Station: Chicago

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet (fee), safes

  • Sports & Recreation

    exercise room, massage

  • Guest Services

    valet laundry, room service

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM3.9
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This fashionable hotel presents a refined lobby and a classy fourth-floor restaurant and bar. All guest units are spacious suites with the finest pillow-top mattresses and marble-accented bathrooms. Smoke free premises. 347 units. 25 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (1)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Michael Jacobson on 7/27/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Great rooms, location and staff. You could walk to anything you might need. Friendly staff to direct you and answer questions. Room and view were great! However, only 1 elevator working most of the weekend. We saw the fire department rescuing people once and we're told it was the 2nd time that day. Also, each time we left at night our key wouldn't work. So back to the front desk. Really overall great experience, but for $400 per night, we shouldn't have to wait 10-20 minutes for an elevator 7/or keep going to the front desk for a key daily.

1
AAA Response
7/27/2023

Hello Michael, As a member service organization, your feedback is incredibly valuable. We are happy to hear you had a mostly pleasant stay, but we will forward this information to the hotel. We appreciate you taking the time to share your insights with us.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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