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Hotel

Phoenix Park Hotel

520 N Capitol St NW, Washington, DC, 20001

4.8AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessFitness CenterBusiness Center
  • Type

    Historic Hotel

  • Location

    Opposite Union Station. 520 N Capitol St NW 20001. Station: Union Station

  • Parking

    valet only

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, wireless Internet, safes. Some: microwaves, coffeemakers

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM2.7
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Conveniently located just a few blocks from the Capitol and Union Station, this small historic hotel has intimate public spaces and well-appointed guest rooms; some are compact. Smoke free premises. 149 units. 9 stories, interior corridors.

AAA Verified Reviews (6)

4.8Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 6/30/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Friendly, helpful staff greeted us each time we went through the lobby. Boutique hotel feel with crystal chandeliers, antique mailbox and winding staircase. Great location-only a few blocks to Union Station, the Capitol, restaurants, museums. My friend & I enjoyed talking in the 2nd floor lobby where coffee and tea are available. Loved the duel shower head/wand and marble shower.

1
AAA Response
6/30/2023

Hello, We are pleased to hear you had a 5-star stay! Your feedback is valuable to us and we appreciate your review. Kind Regards, AAA Travel

Reviewed by Conrado Yabut on 4/17/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
5/7/2023

Hello Conrado, We are happy to see you had a 5-star review. Regards, Chuck

Reviewed by Jacqueline Parker on 3/30/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

PHOENIX PARK is my go-to hotel when I visit DC. The location coupled with the clean and spacious rooms makes Phoenix Park the perfect choice. Good job Phoenix Park!

1
AAA Response
3/31/2023

Hello, We are glad to hear you enjoyed your stay! As a member service organization, your feedback is valuable to us and we appreciate your sharing your review. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 2/26/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Wonderful service, gorgeous rooms, and a great location.

1
AAA Response
3/3/2023

Hello, We are happy to see you had a 5-star review. Wow, sounds like you had a great stay! Regards, Chuck

Reviewed by Trusted Customer on 12/14/2022
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

I rated them 4 stars as the hotel. The hotel is very clean and the elevators work perfectly. There is a great Irish pub attached and the food is very well made. I took a star off as it was not the room I thought I would be paying for (I got a handicap room) and the walls were not clean, there were some marks that they could definitely paint over really quick. This hotel is located really close to Union Station!! Just a great location that is near a lot of tourist attractions and restaurants! 15 minute walk from Capital One Arena! The hotel has been recently renovated and is very modern and comfortable. The room I had, had no carpeting (modern) and it had great air condition and heat controls. If booking through AAA, definitely double check before checking out at the hotel about the bill. I was charged for valet when I did not valet with the hotel, however, they fixed the mistake right away. I am very thankful of how easy it was booking through AAA.

1
AAA Response
12/29/2022

Hello, We are happy to see you had a pleasant stay. We appreciate you taking the time to leave a thoughtful and thorough review. Regards, Chuck

Reviewed by Trusted Customer on 9/24/2022

Very friendly and accommodating staff! We arrived with muddy bicycles as well as ourselves from our trip from Pittsburgh to DC. They helped us with storage of our bikes and after checkout the next day, safely held onto our baggage while we toured the city on bike. Very helpful gearing bikes back up. Dubliner restaurant attached to hotel very good and entertainment enjoyable. Great ending to a long trip! Highly recommend staying here

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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