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Hotel

Best Western Plus The Charles Hotel

1425 S 5th Street, Saint Charles, MO, 63301-2435

3.8AAA Reviews

HOTEL RATES STARTING FROM

$94

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolPet Friendly

    AAA Verified Reviews (6)

    3.8Reviews are provided by verified customers
    POWERED BY
    Reviewed by Sheila Wilson on 1/6/2024
    Room Good
    Staff Good
    Public Spaces Good
    Cleanliness Good

    I was comfortable and enjoy myself. I really enjoy the breakfast.

    Reviewed by Trusted Customer on 12/28/2023
    Room Good
    Staff Excellent
    Public Spaces Good
    Cleanliness Excellent
    Location Excellent
    1
    AAA Response
    12/29/2023

    Thank you for your 4-star review!

    Reviewed by Stephen Long on 11/13/2023
    Room Average
    Staff Good
    Public Spaces Good
    Cleanliness Average
    Location Good
    1
    AAA Response
    11/14/2023

    Thank you for your review

    Reviewed by Trusted Customer on 10/11/2023
    Room Good
    Staff Excellent
    Public Spaces Excellent
    Cleanliness Excellent
    Location Excellent
    1
    AAA Response
    10/23/2023

    Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.

    Reviewed by Eric Svarstad on 7/5/2023
    Room Poor
    Staff Average
    Public Spaces Average
    Cleanliness Poor
    Location Average

    Bathrooms dirty and sink and shower drain slowly, carpet is loose and looks like it's 30 years old and dirty. I wouldn't touch it with my bare feet.

    1
    AAA Response
    7/7/2023

    Hello. As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We will forward this information to the hotel. We appreciate you taking the time to share insights from your stay with us.

    Reviewed by Trusted Customer on 4/27/2023
    Room Good
    Staff Good
    Public Spaces Good
    Cleanliness Good
    Location Good

    Good location, good breakfast

    2
    Trusted Customer
    4/27/2023

    AAA Response
    4/27/2023

    Hello, as a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us.

    Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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