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Hotel

Quality Inn

2855 Old Austin Peay Hwy, Memphis, TN, 38128

1.7AAA Reviews

HOTEL RATES STARTING FROM

$77

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap Accessible
  • Type

    Hotel

  • Location

    2855 Old Austin Peay Hwy 38128

  • Pool

    heated indoor

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.5
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.2
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.5
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This property is situated near the downtown district and university. All rooms have spacious work desks with ergonomic chairs. Most units feature walk-in showers. Check out the continental breakfast, served daily in the lobby. Smoke free premises. 69 units. 3 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

1.7Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 6/1/2023
Room Bad
Staff Poor
Public Spaces Poor
Cleanliness Bad
Location Average

The Hotel hall ways are not clean. It looks like it was never cleaned or vacuumed, lots of debris and wrappers. Our hotel room 217 smells bad. Customer service at front desk is not good and helpful. Breakfast area is fulll of trash and hardly any one is serving or replacing items. We were booked for two days, but have to check-out the next day because of unsatisfactory service and cleanliness of the hotel.

Reviewed by The Bryant Family on 5/6/2023
Room Good
Staff Good
Public Spaces Average
Cleanliness Average
Location Good

The staff woke us up at 7:45 a.m. just to see if anyone was in the room. Then the cleaning staff tried to enter our room at 9:16 a.m. They asked if were staying another night. I said checkout is at 11 a.m. When I was checking out, I complained about this and the lady said she told them to check because she thought the room was empty. I think you need a better system to know which rooms are available. So there will be no reason to wake up customers early, when they were planning on sleeping in. My check-in was excellent, that's why I gave you a 3 instead of a "1".

Reviewed by Laura Thomas on 2/5/2023
Room Bad
Staff Bad
Public Spaces Bad
Cleanliness Bad
Location Average

Avoid this filthy, unsafe cesspool. This whole place needs to be burnt to the ground. Broken furniture, broken lock on the first hotel room and the door would not even close to lock!?. The doors are also not fireproof and big gaps around the edges. The second room we were moved to was gross, flies in the shower growing in the drain, sticky carpet but at least the door did lock and didn’t smell like cigarettes. The only reason I stayed was because we arrived at ten pm after a sixteen hour drive and I was just exhausted. Do not stay here please it’s a complete dump. I slept in my clothes and got the heck out at daylight. Avoid

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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