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Hotel

Residence Inn by Marriott Cleveland Independence

5101 W Creek Rd, Independence, OH, 44131

4.3AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$115

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Extended Stay Hotel

  • Location

    5101 W Creek Rd 44131

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Pool

    heated outdoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet and coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Tucked in a cul-de-sac among several office parks, this hotel offers stylish studio and two-bedroom suites with sofa sleepers and kitchenettes. Some suites have fireplaces. Smoke free premises. 118 units, some two bedrooms, efficiencies and kitchens. 2 stories (no elevator), interior/exterior corridors. Accessibility (Call).

AAA Verified Reviews (3)

4.3Reviews are provided by verified customers
POWERED BY
Reviewed by Patricia Walker on 8/16/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 7/24/2023
Staff Excellent
Reviewed by Trusted Customer on 10/5/2022
Room Average
Staff Good
Public Spaces Good
Cleanliness Excellent
Location Good

The room was good but the internet was out almost the entire two days of our stay. The front desk said their chief engineer was “on it” but the problem was beyond him or maybe a larger Marriott problem since they couldn’t access their own computers for anything. Since this put me over my data limit for the month since I had to do all work and searches with my data, I asked for a credit for the next tier of data. She said she couldn’t adjust anything in their computer. We will see whether I get a credit. The bathroom is tiny with the door opening inward. Many times I banged the shower door. The breakfast service and foods were very good

1
AAA Response
10/5/2022

Hello , As a member service organization your feedback is valuable. We are disappointed to hear of your negative experience. We appreciate you taking the time to share insights from your stay with us.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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