Skip to main content
Header image
Sponsored

Saratoga Casino Hotel

342 Jefferson St, Saratoga Springs, NY, 12866

3.8AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Casino Hotel

  • Location

    342 Jefferson St 12866

  • Pool

    heated indoor

  • Dining & Entertainment

    restaurant, full bar, nightclub

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    hot tub, bicycles, lawn sports, exercise room

  • Guest Services

    valet laundry, area transportation-downtown, train & bus stations, SPAC within 5 mi

  • Terms

    check-in 4 pm

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM3.8
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.4
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Inspired by the grandeur of old Saratoga, featuring rich architecture and decadent interiors that reflect the city's charm. Offering fine amenities and a commitment to customer service; located in a picturesque setting surrounded by a horse pasture, yet just minutes from historic downtown Saratoga and iconic Saratoga Racing. Guests may use the onsite electric vehicle charging stations with a Charge Point+ account. Smoke free premises. 117 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (5)

3.8Reviews are provided by verified customers
POWERED BY
Reviewed by Carol ann Cook on 10/4/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent

The hotel was clean and located off of Rt 9, in a residential area (relatively quiet surroundings). However, daily housekeeping was by request. Fresh towels and some amenities were left by each hotel door each day, but if you needed more coffee for your in room machine, you had to request it. The hotel staff was very pleasant and very willing to help. There's ample parking at the facility. The room was nice, with a view of the adjacent harness track. The room itself was large enough for two. However, lighting within this particular room was on one side of the room, closer to the head of the bed. No lighting near where the mounted TV on the opposite side of the room. I guess it was designed that way. Dining selections were few at the hotel. You had Lucky Joe's, with selections for lunch or dinner and Morton's for a more expensive dinner. There's NO buffet at this casino hotel. There's a self serve area with various selections of breakfast sandwiches (microwavable - ugh!) and other items. And the coffee at the self serve area was horrible. I'd rather drink the coffee provided in the room. Besides, we were so close to downtown Saratoga, with better options for dining. The casino was ok- I don't gamble. We were here for the Saratoga Motorcar Auction. Overall, I'd consider staying at this hotel again.

1
AAA Response
10/7/2023

Hi Carol, We are happy to see you had a pleasant stay. Thank you for providing such a thorough review. Your insights will surely help others! Regards, Chuck

Reviewed by Christopher Goddard on 8/27/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 8/26/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
8/29/2023

Thank you for your review.

Reviewed by Trusted Customer on 3/7/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Lost power no heat no lights no hot water.From 5am till 10am on March 4th 2023 .Gave no discount. Or vocher

3
AAA Response
3/7/2023

Hello, Thank you for sharing feedback regarding your stay. I will reach out to you directly. Regards, Chuck

Trusted Customer
3/7/2023

Ok Thank you

AAA Response
3/22/2023

We appreciate you making us aware of this situation. Best, Chuck

Reviewed by Trusted Customer on 11/15/2022
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good
1
AAA Response
11/23/2022

Hello, We are happy to see you had a pleasant stay. Regards, Chuck

Pagination
of1

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

THE VALUE OF TRIP CANVAS

Travel Like an Expert with AAA and Trip Canvas

Get Ideas from the Pros

As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

Build and Research Your Options

Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

Book Everything in One Place

From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!

BACK TO TOP