Sheraton Phoenix Downtown
340 N 3rd St, Phoenix, AZ, 85004
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Amenities
Type
Hotel
Location
340 N 3rd St 85004. Station: Van Buren/Central-1st Ave
AAA Benefit
Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!
Eco Certification
The Arizona Green Lodging Program certifies lodging establishments that are committed to protecting the environment
Pool
heated outdoor
Parking
on-site (fee) and valet
Dining & Entertainment
3 restaurants, full bar
Room Amenities
refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet
Sports & Recreation
exercise room
Guest Services
valet laundry, room service
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.)
AAA Diamond Program
Upscale style and amenities enhanced with the right touch of service.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
Upscale and spacious public areas, refined service and well-appointed guest rooms make this downtown property a good choice for either business or leisure travel. Smoke free premises. 1003 units. 31 stories, interior corridors. Accessibility (Call).
AAA Verified Reviews (2)
When arrived, the bathroom toilet was very dirty. I called staff who immediately came to the room to clean it.
Hello, as a member service organization your feedback is valuable to us. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel
Hotel staff was excellent - but one person: Mike, a bartender at the hotel's restaurant was beyond despicable! (Steak came out completely wrong temperature, he became visibly irate and confrontational - in spite of acknowledging the temperature issue.) Room cleanliness was mostly good - except for several full-hand handprints on the room's windows, as well as unwiped other surfaces on the bathroom, table, and one of the nightstands. Most of the USB charging ports did not work.
Hello. Thank you very much for taking the time to leave a review about your recent stay at Sheraton Phoenix Downtown. We’re disappointed to hear about your negative experience. Your feedback will help other travelers as they make informed booking decisions.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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