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Hotel

Sheraton Tribeca New York Hotel

370 Canal St, New York, NY, 10013

4.0AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Contemporary Hotel

  • Location

    370 Canal St 10013. Station: Canal St

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Parking

    street only

  • Dining & Entertainment

    full bar

  • Room Amenities

    refrigerators, coffeemakers, pay movies, high-speed Internet (fee), wireless Internet, safes. Some: microwaves

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This modern property is in a very busy urban stretch on a bustling street near to Soho and Chinatown. Rooms are modern, if slightly compact. There is a large lobby with a bar. Restaurants are nearby. Smoke free premises. 369 units. 22 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (4)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 3/20/2024
Room Excellent
Staff Excellent
Public Spaces Average
Cleanliness Excellent
Location Excellent
Reviewed by Mollie Thurman on 4/26/2023
Room Average
Staff Bad
Public Spaces Average
Cleanliness Average
Location Good

The hotel promised that they would provide a crib for our infant (in advance of making the reservation) and then didn’t have enough the night we stayed. We even double checked the morning of,. We were left with an infant and nowhere for him to sleep. The staff told us there were no rooms available with two beds until we tried to reach a manager and then one became available (after about 90 mins of arguing). They kept suggesting we all sleep in the one bed together.

1
AAA Response
4/26/2023

Hi Mollie, Thank you for sharing feedback regarding your stay. We are disappointed to hear about the challenges you endured at check-in, despite confirming your reservation before arrival. Thank you, Chuck

Reviewed by Pawnee Maiden on 10/26/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

The stay was located in a great area full of restaurants and shopping. The hotel was very clean and had enough space for me and my husband. My stay was very comfortable.

1
AAA Response
10/27/2022

Hello, We are pleased to hear you had a 5-star stay! As a valued member, your feedback is important to us and we appreciate your taking the time to share your review. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 9/24/2022

Good location for Tribeca/SoHo area and nicer amenities as compared to some of the other hotels in the area.

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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