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Hotel

SpringHill Suites by Marriott Cincinnati North/Forest Park

12001 Chase Plaza Dr, Forest Park, OH, 45240

3.0AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$73

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    12001 Chase Plaza Dr 45240

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Pool

    heated outdoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Contemporary décor is featured throughout the property. The spacious rooms have larger desks, sofa sleepers and flat panel televisions with streaming options. Smoke free premises. 124 units. 6 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 6/13/2023
Room Excellent
Staff Excellent
Public Spaces Average
Cleanliness Average
Location Good

Staff was very personable. Fun to chat with. Breakfast was beyond expectations. The building pictures are deceiving. It's an old building that was cheaply updated. The suite was spotless. Which kept us from leaving. The in room toiletries were subpar. Nothing of the same brand and it looked like it all came from dollar tree bulk item orders.. . No kleenex in the rooms.!!! I was blowing my nose in tp! AIr Conditioner didn't work in room. Or in building. It was 90+ outside and almost 80 in our room. The bathroom didn't have an exhaust fan either. Let's talk about gross. If you are looking for a place to stay that has staff that's nice, but a disappointment for a Mariott property, this is the place to stay.

1
AAA Response
6/20/2023

Hello. As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. Your feedback will help other travelers as they make informed booking decisions.

Reviewed by Trusted Customer on 3/14/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Excellent
Location Good
1
AAA Response
3/15/2023

Thank you for your 4-star review!

Reviewed by Trusted Customer on 12/21/2022
Room Good
Staff Average
Public Spaces Excellent
Cleanliness Poor
Location Excellent

Bed bugs in 1st room discovered at 3am after my grandson got bit. They gave us another room. Also charged an additional $30 convenience fee which they said would be refunded but wasn’t.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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