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Hotel

The Chicago Hotel Collection

166 E Superior St, Chicago, IL, 60611

3.0AAA Reviews

HOTEL RATES STARTING FROM

$107

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessPet FriendlyFitness Center
  • Type

    Hotel

  • Location

    Located in a commercial area. 166 E Superior St 60611. Station: Chicago

  • Parking

    valet only

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry

  • Terms

    pet friendly (call for restrictions/fees.)

  • Hotels

    The Chicago Hotel Collection

    diamond-three

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This stylish hotel has an inviting lobby that features a variety of sofa seating options. The fitness room is well-equipped. The guest rooms are spacious with elegant linen bedding and large HDTVs. Smoke free premises. 216 units. 29 stories, interior corridors.

AAA Verified Reviews (3)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/19/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good

I did not like how there were 400-500 dollars more for my stay than what I was told. 400 dollars in hidden fees is ridiculous! When booking a reservation, the quoted price should include ALL FEES. Also, I ran into 2-3 other people that complained about the same issue. Their price for their stay was also 400-500 dollars more as well! Thankfully, staff was great and room was cleaned. Although, the bath tub could use an update or just remove and do a nice big shower instead.

1
AAA Response
10/20/2023

Hello, As a valued member, your feedback is important to us and we appreciate your sharing your experience with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 4/18/2023
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Good

Yes, hidden fees upon checkout. Like a lot especially when you are just in town for night. Won’t be back

1
AAA Response
4/18/2023

Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your hotel was not totally satisfactory. We appreciate you taking the time to share insights from your stay with us. Regards, David at AAA Travel

Reviewed by Trusted Customer on 10/22/2022
Room Poor
Staff Poor
Public Spaces Good
Location Good

Bedroom is actually “sunken,” 3 steps down from entrance hall to room and bathroom. Dark carpet. It’s a hazard for anyone with balance or sight issues. There is no chest of drawers to store clothes, so I had to live out of my suitcase. There is no restaurant. The nearest are one- two long Chicago blocks away. In cold rainy weather. I asked an evening desk clerk for directions to a nearby street. He played at finding it on his computer and confidently pointed in the wrong direction. After a 10 minute futile hike in cold windy weather I turned back and found the street by asking other pedestrians. Finally, the surcharge of $135 billed on arrival is gouging— even if AAA said there might be when I made the reservation.

1
AAA Response
10/24/2022

Hello, As a member service organization your feedback is valuable to us and other travelers. We appreciate you taking the time to share insights with us.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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