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Hotel

The Elliott House Inn

78 Queen St, Charleston, SC, 29401

3.0AAA Reviews

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Amenities

Wireless Internet Access
  • Type

    Historic Boutique Hotel

  • Location

    78 Queen St 29401

  • Parking

    street only

  • Room Amenities

    refrigerators, wireless Internet. Some: safes

  • Sports & Recreation

    bicycles

  • Guest Services

    valet laundry

  • Hotels

    The Elliott House Inn

    diamond-three

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Built in 1861, this former private residence contains bright contemporary rooms with platform beds. The property is convenient to downtown's attractions, restaurants and shops. A wine and cheese reception is offered nightly. Smoke free premises. 26 units. 2-3 stories, exterior corridors.

AAA Verified Reviews (1)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 6/10/2023
Room Poor
Staff Good
Public Spaces Good
Cleanliness Poor
Location Excellent

Although the hotel staff was friendly and the wine/cheese reception lovely, the room was minimal. Linens were questionable with whiskers on the pillowcase. I would prefer one or two clean pillows--not 10 used pillowcases. Also, phone does not ring to the desk so no way to actually reach out to move rooms or request assistance (as I was given a room in the back building, far from front desk). No water or ice readily available and no info on how to find it since I could not contact the staff.

1
AAA Response
6/13/2023

Hello. Thank you very much for taking the time to leave a review about your recent stay at Elliott House Inn. We’re sorry that your experience did not match your expectations. Your feedback will help other travelers as they make informed booking decisions.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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