The Westin Dallas Park Central
12720 Merit Dr, Dallas, TX, 75251
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12720 Merit Dr 75251
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on-site (fee) and valet
Dining & Entertainment
restaurant, full bar
refrigerators, coffeemakers, pay movies, wireless Internet, safes
Sports & Recreation
valet laundry, room service
pet friendly (call for restrictions/fees.)
AAA Diamond Program
Comprehensive amenities, style and comfort level.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
This hotel boasts a bright, open lobby bar that attracts guests with its charging areas and comfortable seating. The rooms have inviting beds and bathrooms with shower wands. Smoke free premises. 536 units. 20 stories, interior corridors.
AAA Verified Reviews (5)
Other than the small issue with the bed the room was quite comfortable the staff, (both valet & front desk) extremely polite and cordial; I addressed the bed issue with the manager directly
After a long flight, I wanted to check into my room, shower and relax. Well, that didn’t happen. When I reached my room and tried to shower, the water stayed cold. I turned on the heat, nothing. My room was freezing and I had my 6 yr old with me. I called the front desk the First Lady told me that she would contact maintenance. After around 20 min I called back, another lady told me that the heat and hot water was out and they didn’t know how long it would be. She told me I could wait it out. We waited about 45 min and the cold become too uncomfortable. We had to leave and find another hotel. My issue, they could have told us this upon check in.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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