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The Westin Hilton Head Island Resort & Spa

Two Grasslawn Ave, Hilton Head Island, SC, 29928

4.0AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$343

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterBusiness Center
  • Type

    Resort Hotel

  • Location

    Oceanfront. Two Grasslawn Ave 29928

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Pool

    outdoor, heated outdoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    2 restaurants, full bar

  • Room Amenities

    refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes

  • Sports & Recreation

    sauna, hot tub, steamroom, beach on-site, cabanas, regulation golf, tennis, recreation programs, kids club, bicycles, health club, spa

  • Guest Services

    valet laundry, room service, area transportation-tennis & golf, Shelter Cove and Marina

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.5
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.5
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Lush gardens add interest to this property, which offers spacious rooms with private patios providing resort, pool or ocean views. Large open suites and rooms with bunk beds are also available. Comprehensive on-site recreational amenities are offered. An on-site dog park will keep your furry friends entertained. Smoke free premises. 420 units. 5 stories, interior corridors.

AAA Verified Reviews (4)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/15/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
11/10/2023

Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.

Reviewed by Trusted Customer on 3/19/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Excellent

The phone in our room took a message while we were out in the morning of March 15th. When we returned to the room, the message light was flashing, but when you pushed the button to get the message you only received a busy signal. So, I was concerned about what the message may have been. We waited about an hour for an "engineer" to come try and fix it, but the message was not retrievable. We felt we lost a good hour of daylight on this attempt. The "engineer" said he would have a new phone switched out for that one, but that never happened. It was annoying. Also the faucet in the tub had been pulled out and was loose. It seemed like they may have needed more engineers on staff. The location was great and the food in the restaurant was delivered while hot and cooked perfectly. There is no free coffee in the mornings. That is surprising for a hotel where the room fees are well over $200.00/night. The pools are beautiful and well kept. Unfortunately for us the weather was much colder than we expected on this date, so the beach and pool were empty due to temps in the high forties/low fifties.

1
AAA Response
3/20/2023

Hello , As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us.

Reviewed by Trusted Customer on 2/6/2023
Room Poor
Staff Average
Public Spaces Average
Cleanliness Bad
Location Good
1
AAA Response
2/7/2023

Hello , As a member service organization your feedback is valuable. Thank you for your review.

Reviewed by Trusted Customer on 11/9/2022
1
AAA Response
11/23/2022

Hello, We are happy to see you had a 5-star review. Regards, Chuck

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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