As we reflect on over 82 years of providing
Trusted Travel
recommendations,
in 2020 our
Diamonds
willshine brighterthan ever before.

Diamonds are the Clear Choice for Travelers: New AAA Diamond Program Revealed
For more than 80 years, AAA’s professional inspectors have evaluated hotels and restaurants to help travelers make better decisions with the trusted AAA Diamonds. We are ecstatic to present our new contemporized program, designed with our travelers in mind. The new AAA Diamond Program guidelines for hotels and restaurants reflect the latest in traveler expectations and industry trends. The program reflects expert insights on what the property offers as it relates to these guidelines, while other rating and review systems are a reflection of how much a traveler likes a property.
Each year our team of professional AAA INSPECTORS visits thousands of HOTELS and RESTAURANTS across North America to find the best options for our 60 million AAA/CAA MEMBERS.

Only hotels and restaurants that pass our rigorous inspection process get to be AAA Diamond properties. Although we’re choosy about who we visit, nearly 2,000 establishments fail to meet AAA’s basic requirements each year.

For members, knowing every AAA Diamond property offers a clean, comfortable experience means easier decision making. Just check the Diamond designations to find the right fit for your expectations and budget.

Our in-person inspections are unscheduled so we encounter the same experience you do. Inspectors use consistent guidelines based on the latest industry trends and member priorities. The guidelines are open to anyone who wants to learn more about the AAA Diamond Program.

WHAT IS THE DIFFERENCE BETWEEN DIAMONDS AND STARS?


Only hotels and restaurants that pass AAA’s in-person professional inspection get a Diamond designation. That means every AAA Diamond property is a good option for the type of experience it provides. There are no bad choices.

In contrast, many star rating systems based on user reviews include unacceptable choices. While it’s helpful to know what other travelers like you have experienced, trusting unverified sources can be a challenge.

That’s why, in addition to the Diamond designations and expert insight from our professional inspectors, many of our hotel listings on AAA.com also include user reviews — from travelers we’ve identified as AAA Verified Guests.

Hotel

AAA Diamond designations for hotels represent the overall quality, range of facilities and level of hospitality offered.
  • Approved Noteworthy by meeting the industry-leading standards of AAA inspections.
  • Three Diamonds Comprehensive amenities, style and comfort level.
  • Four Diamonds Upscale style and amenities with the right touch of service.
  • Five Diamonds World-class luxury, amenities and indulgence for a once-in-a-lifetime experience.
Search Diamond Hotels

Restaurant

AAA Diamond designations for restaurants represent the overall food, service and vibe offered.
  • Approved Noteworthy by meeting the industry-leading standards of AAA inspections.
  • Three Diamonds Trendy food skillfully presented in a remarkable setting.
  • Four Diamonds Distinctive fine dining, well-servced amid upscale ambience.
  • Five Diamonds Leading-edge cuisine, ingredients and preparation with extraordinary service and surroundings.
Search Diamond Restaurants

Featured Diamonds Hotels

Discover the rich insight AAA’s professional inspectors offer travelers – from details on room, bath and public areas to special badges for exceptional offerings. Check out the Inspector Notes and traveler reviews for insider views on factors that define the way you travel.

Diamond Articles & Videos

Enjoy a peek behind the curtain to see what it’s like to be a AAA inspector. Read their fascinating bios and tweets … find out which properties impress even these picky travelers … follow along on actual inspections … and hear why hotel and restaurant managers value the Diamonds and AAA/CAA members.

Featured ArticleHow to choose the best hotel or restaurant

Every Diamond hotel and restaurant is a good choice for members.
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Diamond Designations

Each year, AAA announces all hotels and restaurants across the U.S., Canada, Mexico and the...
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Testimonial Videos

Hear about the value of AAA Diamonds from hotels and restaurants.
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Meet the Experts

Get to know the professionals working behind the scenes to provide information and insight you...
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Inspector Shadows

Hear what reporters have to say as they follow along on real hotel and restaurant inspections.
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Inspections History

Step back more than 80 years to 1937, when AAA hired its first team of professional field inspectors.
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