We like this hotel and have stayed here before. It has a fun, hip vibe and the location is great - near Vanderbilt, and close enough to Broadway to feel involved, but not in the middle of the chaos. The staff is friendly, however it's disappointing that every single time we walked into the lobby the staff was messing around on their cell phones. I may be old-fashioned, but a little bit more engagement with the guests would have been nice. The rooms are comfortable and clean. The layout of our bathroom was ridiculous, as 2 people could not be comfortably in there at the same time. However, the shower pressure was AMAZING. The kicker was the fire alarms went off 2 times the first night of our stay (3/6) and we had to evacuate around 11 pm and again around 11:20 pm. No explanation or apology was given. That is unacceptable.