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Hotel

Best Western Pawleys Island

11445 Ocean Highway, Pawleys Island, SC, 29585-7093

3.6AAA Reviews

HOTEL RATES STARTING FROM

$113

Taxes and fees will be calculated at checkout

AAA Verified Reviews (5)

3.6Reviews are provided by verified customers
POWERED BY
Reviewed by Michael Lessner on 11/25/2025
Room Excellent
Staff Excellent
Cleanliness Excellent
Location Excellent

Extremely friendly staff. Nice clean rooms. Easy access to shops and restaurants. Overall, it was a very pleasant experience.

1
AAA Response
11/25/2025

Hello Michael, As a member service organization, your feedback is incredibly valuable. We are happy to see, based on your rating, that you enjoyed your experience at Best Western Pawleys Island. We appreciate you taking the time to share your insights with us! Sincerely, Marcia

Reviewed by Thomas Campbell on 8/7/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
8/7/2023

Thank you for your review.

Reviewed by Trusted Customer on 5/18/2023
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Good
Reviewed by Trusted Customer on 10/18/2022
Room Poor
Staff Poor
Public Spaces Poor
Cleanliness Average
Location Good

Front Desk upon arrival was in the process of trying to charge my card before my check in time. Claiming that is policy!! Then she claimed I gave false information when I booked the rooms & was in the process of giving our Rooms away!! Thank Goodness we were 2 hours & 15 minutes early for check in. Guest Services were non-existent!! Had plumbing issues, outlets not working/had tape over them. No Maid service for the 4 days/3 Nights. There also was no Front Desk person available to address any of these issues that Occurred!! Only has trash emptied!! Lamp on Desk not working & Front Desk person insulated my Sister & I by trying to tell us the lamp was unplugged. It was unplugged b/c my Sister unplugged it when it stopped working!!

1
AAA Response
10/19/2022

Hello. Thank you very much for taking time to supply feedback about your recent stay at Best Western Pawleys Island. We’re disappointed to hear about your negative experience. We share all reviews with our preferred hotel partners so that they can learn from your experience.

Reviewed by Trusted Customer on 9/24/2022
Room Average
Staff Good
Public Spaces Excellent
Cleanliness Average
Location Good

People were friendly, lobby, computer area, breakfast room and pool were nice and updated. The rooms, however, were not updated. They really need some attention. They were clean and comfortable, but needed upgrades in towels, shower curtain, bedding and carpets.

1
AAA Response
9/26/2022

Hello, As a valued member your feedback is important to us and we will share this information with the hotel. We appreciate your taking the time to provide your review. Kind Regards, AAA Travel

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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