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Hotel

Clarion Inn Willow River

1990 Winfield Dunn Pkwy, Sevierville, TN, 37862

4.0AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Waterfront. 1990 Winfield Dunn Pkwy 37862

  • Pool

    outdoor, heated indoor

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    coin laundry

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.8
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.6
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

From the outside, the property is reminiscent of an old Southern plantation home. All rooms have up-to-date furnishings; some have sofa beds. Select from sixteen units with gas fireplaces. The outdoor pool's lazy river is very popular in season. Smoke free premises. 88 units. 3 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Lisa Murphy on 8/14/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good

The room was very clean, the staff very friendly and helpful, and breakfast was hot, plentiful and on time. This was a family friendly hotel, and even with kids all over, it was very quiet in the room. Will stay again the next time we're in the area.

1
AAA Response
8/18/2023

Hello, thank you very much for taking the time to leave this great review. We love to hear that you had a 5-star stay. Your feedback will provide other travelers confidence with choosing this hotel.

Reviewed by Debra Calloway on 8/11/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
1
AAA Response
8/13/2023

Thank you for your review.

Reviewed by Trusted Customer on 5/16/2023
Room Bad
Staff Poor
Public Spaces Poor
Cleanliness Bad
Location Average

Room wasn't very clean. Bathroom was 'handicapped'--which we didn't ask for. Shower looked dirty--didn't look closely. But we didn't use shower at all. Bought shower shoes in case we would use shower. From a distance, it looked like mold. Beds were old and not in great shape. Breakfast was terrible: scrambled eggs were tough and dry., We dumped ours in garbage. Did not go back the next day., After 1 night, we decided to check out the next day. So we stayed 2 of our 5 planned days., We live 2 hours away--so we just went home, Public areas looked grimy--woodwork. The only thing we really liked was the balcony overlooking a small river. Picked hotel because it said AAA inspected and said hotel was clean,

1
AAA Response
5/16/2023

Hello. Thank you very much for taking the time to leave a review about your recent stay. We’re sorry that your experience did not match your expectations. We've forwarded the information to our hotel team for evaluation. Your feedback will help other travelers as they make informed booking decisions.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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