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Hotel

Clarion Pointe Louisville East

1301 Kentucky Mills Dr, Jeffersontown, KY, 40299

1.0AAA Reviews

HOTEL RATES STARTING FROM

$89

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolFitness CenterBusiness Center
  • Type

    Hotel

  • Location

    1301 Kentucky Mills Dr 40299

  • Pool

    heated indoor

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM3.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.4
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This bright, modest property features updated guest rooms with large 50” televisions and back-lit vanity mirrors. Some suites include a whirlpool tub. Smoke free premises. 118 units. 3 stories, interior/exterior corridors.

AAA Verified Reviews (1)

1.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 4/18/2023
Room Poor
Staff Poor
Public Spaces Poor
Cleanliness Poor
Location Poor

My stay was very disappointing, to say the least. I booked 2 nights but only stayed one. I was given a room that was was already occupied. Then when I finally received my room, staff later gave it to another customer who walked in our room unannounced. Very scary for me & my children. I was intentionally overcharged $500. When I asked staff for assistance in rectifying the charges, they said they did only to learn they intentionally charged me again & never credited my credit card like they said they did. I went back for assistance & asked to speak with a manager. I was denied the request & they started arguing with me. I have never had an experience like this before. Now, I have to deal with the over charges. All this for one night stay. In addition, the hotel smelled like pot with staff yelling in the middle of the night & were slamming doors. Could not leave fast enough.

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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