Skip to main content
Hotel

Cleveland Marriott Downtown at Key Tower

1360 W Mall Dr, Cleveland, OH, 44114

4.7AAA Reviews
AAA Member Benefit

CHECK HOTEL RATES AND AVAILABILITY

Exclusive Benefits for AAA Members

Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

Not a AAA Member? JOIN NOW

Amenities

Wireless Internet AccessPet FriendlyFitness CenterHandicap Accessible
  • Type

    Hotel

  • Location

    1360 W Mall Dr 44114. Station: North Coast (E 9th)

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    2 restaurants, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet (fee), safes

  • Sports & Recreation

    health club, spa

  • Guest Services

    coin laundry, room service

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM2.9
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.6
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Across from the convention center, this high-rise hotel features rooms with dark furnishings and comfortable bedding with duvets. Guests have access to a full-service health club on-site. Some higher rooms offer fantastic views of the lake; corner units have two walls of windows. Pets are accepted with non-refundable fee, but dogs only and up to 40 lbs. Smoke free premises. 400 units. 25 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

4.7Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 9/26/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Hotel was convenient walk to everywhere we wanted to go. All staff were friendly and very nice and helpful.

Reviewed by Roberta Davis on 6/4/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
1
AAA Response
6/12/2023

Hi Roberta, We are happy to see you had a pleasant stay. Regards, Chuck

Reviewed by Trusted Customer on 6/28/2022
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent

Great location, beautiful rooms and friendly staff

1
AAA Response
6/29/2022

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. Thank you for the feedback regarding the location and staff. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast

Pagination
of1

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

THE VALUE OF TRIP CANVAS

Travel Like an Expert with AAA and Trip Canvas

Get Ideas from the Pros

As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

Build and Research Your Options

Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

Book Everything in One Place

From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!

BACK TO TOP