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Hotel

L'Hermitage Hotel

788 Richards St, Vancouver, BC, V6B 3A4

2.0AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Boutique Hotel

  • Location

    788 Richards St V6B 3A4. Station: Vancouver City Centre

  • Pool

    heated outdoor

  • Parking

    valet only

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes. Some: microwaves

  • Sports & Recreation

    hot tub, steamroom, bicycles, exercise room

  • Guest Services

    valet laundry, area transportation-downtown

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This stylish hotel has a tiny but lovely lobby. Rooms range from smaller studios to large one-bedroom suites with upscale furnishings and sweeping drapery. Marble dominates the bathroom design. There is a lush patio area off the lounge or nice loungers at the pool for relaxing with food and beverage service available. The attentive staff will pamper you as much as you let them. Smoke free premises. 60 units, some two bedrooms and kitchens. 7 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

2.0Reviews are provided by verified customers
POWERED BY
Reviewed by Sarah Delachica on 10/23/2023
Room Average
Staff Average
Public Spaces Good
Cleanliness Poor
Location Good

If we visit Vancouver again we will definitely not stay at the L'Heritage again. The location was good, but not great. The staff was nice but did not know a lot about the area which was disapointing. We asked what was near by for vegan options for breakfast and the sent us to a coffee shop with no vegan options at all. Very disapointing! Also, our hotel room was not that clean.

Reviewed by Trusted Customer on 10/4/2022
Room Good
Public Spaces Good
Cleanliness Good
Location Excellent

Advertised as luxury hotel. However, no housekeeping services. Beds not made, no fresh towels, etc. Fireplace didn’t work. Was unable to use their gym as room key was deactivated daily and needed to be replaced.

1
AAA Response
10/4/2022

Hello, Thank you very much for taking the time to leave a review about your recent stay at L'Hermitage Hotel. We hate to hear that your experience did not match your expectations. Your feedback will help other travelers as they make informed booking decisions.

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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