Best Western Liverpool-Syracuse Inn & Suites
136 Transistor Pkwy, Liverpool, NY, 13088-6015
HOTEL RATES STARTING FROM
$86
Taxes and fees will be calculated at checkout
Amenities
AAA Verified Reviews (4)
Ripped mattress Ripped torn comforter. Beer cap on dresser when we got in our room. No shower curtain-went to ask for shower curtain to be put up. Front desk gave me shower curtain and I had to hang it up myself .stains on carpets. Walls marked up
Hello, As a member service organization, your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share insights and photos from your stay with us regarding your room. Regards, Chuck
This hotel has gone downhill since we stayed a year ago. Our first room hadn't been cleaned at all, the second was a bit better. The common hallways and secondary entrances are really dirty, and the walk off mats at the doors were filthy and smelled. I asked the front desk for more washcloths, and was told they were all out but would bring me some when the laundry was done. They never came. There was a pile of trash from a room that was left in the hallway for at least two days. Some breakfast items were not restocked. There were a number of employees working every day, so low staffing could not be an excuse. The oversight and quality control is non-existent. Really too bad, as this is a convenient location.
Hello, feedback like yours is valued by other travelers. We appreciate you taking the time to share insights with us.
Terrible breakfast (no cereal, no milk, no yogurt, lousy eggs and sausage. Originally checked into a room that was already occupied. No microwave in room. Didn't follow thru with bringing up keys to a new room. Rated at 3 stars but should be lower.
Hello. Thank you very much for taking time to supply feedback about your recent stay at Best Western Plus Liverpool Syracuse Inn & Suites. We’re disappointed to hear about your negative experience. We share all reviews with our preferred hotel partners so that they can learn from your experience.
We were less than impressed. We reported a leaking toilet in our room (we had to rap towels around it) and nobody bothered to clean the room or replace towels after our first night. We had to go to the front desk to ask for clean one's when we got back to our room for the 2nd night. The night dek clerk was awesome. The day one not so much.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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