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HOTEL

Royal Kona Resort

75 5852 Alii Drive, Kailua-Kona, HI, 96740

4.3AAA Reviews

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AAA Verified Reviews (6)

4.3Reviews are provided by verified customers
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Reviewed by Darin Holman on 2/27/2024
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good
Reviewed by Amy T on 1/31/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

We loved the room - we had a corner room with an ocean view on the 3rd floor and it had a wraparound balcony and slider doors on both sides. Room was spacious and the bed was quite comfortable. We had the slider doors open at night so we could hear the ocean and could see whales from our balcony (bring binoculars!). Sitting at the open air restaurant downstairs with the waves crashing on the lava rock below us and watching the sunset was amazing. They told us that street parking is available for free but we opted to pay for parking in their lot and were glad we did, since we almost never saw an open street spot.

1
AAA Response
2/1/2024

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. Sounds like a wonderful trip! We appreciate you taking the time to share insights from your stay with us. Regards, David at AAA Travel

Reviewed by P1nkT1nk on 9/26/2023
Room Average
Staff Good
Public Spaces Good
Cleanliness Good
Location Excellent

The hotel rooms are under renovations and they are very much needed. The grounds are nice. At check in you get a free Mai Tai but it was unusuable because the bar was so full they were not seating & you could not take drinks back to your room. It would have been great to just sit on our balcony, sipping mai tais, & listening to the waves & music. The beds sagged; not a good night sleep. It was in a good location to the Kona touristy strip. It was great to be able to check out pool towels to take to our manta ray snorkel. Overall, we would probably come back.

1
AAA Response
10/17/2023

Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.

Reviewed by James Cunningham on 4/20/2023
Room Average
Staff Good
Public Spaces Good
Cleanliness Average
Location Excellent
1
AAA Response
4/20/2023

Thank you for your 4-star review!

Reviewed by Trusted Customer on 1/14/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good
1
AAA Response
1/17/2023

Thank you for your 5-star review!

Reviewed by Trusted Customer on 8/20/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

We had a lovely room. Also, the facilities are outstanding. The staff was very friendly.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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