The Grand Hotel Nanaimo
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4
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AAA Verified Reviews (1)
Overall my stay went well. One night there was a power outage in the hotel, so it was lit by candlelight. That wasn't the issue i had though. The issue was when the fire alarm started going off on that same night. The staff were not properly trained on this. I went down to the lobby and there was no one in sight. It took about 7 minutes for the first employee to show up and let us know what was happening. After about 20 minutes, they got the alarm turned off so I went back to my room. The staff didn't handle the situation with professionalism at all.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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