Home / Travel Guides - Charlotte / Informed Traveler

City Population731,424

Elevation734 ft.

Sales TaxNorth Carolina has a 4.75 percent state sales tax; Mecklenburg County levies an additional 2 percent sales tax. Mecklenburg County also levies an 8 percent occupancy tax for lodging, a 1 percent prepared food and beverage tax and an 8 percent tax for rental cars.

Emergency911

Police (non-emergency)(704) 336-7600. Info hotline: 311

Fire (non-emergency)(704) 336-4174

HospitalsAtrium Health University City, (704) 863-6000; Carolinas Medical Center, (704) 355-2000; Carolinas Medical Center-Mercy, (704) 304-5000; Novant Health Presbyterian Medical Center, (704) 384-4000.

Visitor Information Charlotte Regional Visitors Authority 501 S. College St. Charlotte, NC 28202. Phone:(704)339-6040 or (800)231-4636Other centers are at 501 S. College St., in the Levine Museum of the New South at 200 E. Seventh St. and at Charlotte Douglas International Airport.

Air TravelCharlotte Douglas International Airport (CLT) is 6 miles west of the city on Josh Birmingham Parkway, and is accessible from Billy Graham Parkway or Wilkinson Boulevard. A hub for American Airlines, the airport is served by other major airlines as well; phone (704) 359-4910. If you're looking for things to do this weekend, check AAA.com or ask a AAA Travel Agent about airline tickets—sometimes available as part of a AAA Vacations® package.

Charlotte Area Transit System (CATS) provides an express bus service between the airport and Uptown. Concord Regional Airport (JQF), 9000 Aviation Blvd., is in nearby Concord; phone (704) 920-5900.

Rental CarsHertz, 5489 Josh Birmingham Pkwy., offers discounts to AAA members; phone (704) 359-0114 or (800) 654-3080.

Rail ServiceAmtrak, (800) 872-7245, has a station at 1914 N. Tryon St.

BusesA Greyhound station serves Charlotte at 601 W. Trade St.; phone (704) 372-0456.

TaxisCabs are metered and charge a base fare of around $2.50, plus approximately $2.50 per mile or 50c per minute when the vehicle drops below 15 miles per hour. These companies operate from the airport's queue—City Cab, (704) 333-3327; Crown Cab, (704) 334-6666; Green Cab, (704) 777-1117; and Yellow Cab, (980) 785-1405; they all increase the base fare $2 per person for more than two passengers.

Public TransportationCharlotte Area Transit System (CATS), (704) 336-7433, serves the city with more than 70 local and express routes. One-way fare is $2.20; $1.10 (children in kindergarten through grade 12, ages 62+ and the physically impaired); free (ages 0-5). Express fare (buses pick up in a limited area and travel directly to Uptown) is $3; $1.50 (children in kindergarten through grade 12, ages 62+ and the physically impaired); free (ages 0-5). Transfers from local to express are 80c; local to local transfers are free.

The hybrid-electric Sprinter Bus connects Center City with Charlotte Douglas International Airport. Passengers can count on a ride every 20 minutes on weekdays and every 30 minutes on nights and weekends for $2.20 each way.

The 18.9-mile LYNX Blue Line provides rapid-rail service between I-485 in south Charlotte and UNC Charlotte’s main campus. The service operates every 7.5 minutes during weekday rush hour and every 15 minutes the rest of the day. On weekends the service is available every 20 minutes most of the day but every 30 minutes late at night and early mornings.

The Charlotte Transportation Center, 303 E. Trade St., is open daily 4:50 a.m.-1:30 a.m., but shops and restaurants have shorter hours. Phone (704) 336-7433.

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Charlotte, NC

Top AAA Diamond Hotels

AAA’s in-person hotel evaluations are unscheduled to ensure the inspector has an experience similar to that of members. To pass inspection, all hotels must meet the same rigorous standards for cleanliness, comfort and hospitality. These hotels receive a AAA Diamond designation that tells members what type of experience to expect.

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DoubleTree by Hilton Hotel Charlotte

895 W Trade St. Charlotte, NC 28202

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Renaissance Charlotte SouthPark Hotel

5501 Carnegie Blvd. Charlotte, NC 28209

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Hilton Charlotte Center City

222 E 3rd St. Charlotte, NC 28202

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Hyatt Place Charlotte Airport/Tyvola Road-Yorkmont

2950 Oak Lake Blvd. Charlotte, NC 28208

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Travel Information

City Population

731,424

Elevation

734 ft.

Sales Tax

North Carolina has a 4.75 percent state sales tax; Mecklenburg County levies an additional 2 percent sales tax. Mecklenburg County also levies an 8 percent occupancy tax for lodging, a 1 percent prepared food and beverage tax and an 8 percent tax for rental cars.

Emergency

911

Police (non-emergency)

(704) 336-7600. Info hotline: 311

Fire (non-emergency)

(704) 336-4174

Hospitals

Atrium Health University City, (704) 863-6000; Carolinas Medical Center, (704) 355-2000; Carolinas Medical Center-Mercy, (704) 304-5000; Novant Health Presbyterian Medical Center, (704) 384-4000.

Visitor Information

501 S. College St. Charlotte, NC 28202. Phone:(704)339-6040 or (800)231-4636

Air Travel

Charlotte Douglas International Airport (CLT) is 6 miles west of the city on Josh Birmingham Parkway, and is accessible from Billy Graham Parkway or Wilkinson Boulevard. A hub for American Airlines, the airport is served by other major airlines as well; phone (704) 359-4910. If you're looking for things to do this weekend, check AAA.com or ask a AAA Travel Agent about airline tickets—sometimes available as part of a AAA Vacations® package.

Rental Cars

Hertz, 5489 Josh Birmingham Pkwy., offers discounts to AAA members; phone (704) 359-0114 or (800) 654-3080.

Rail Service

Amtrak, (800) 872-7245, has a station at 1914 N. Tryon St.

Buses

A Greyhound station serves Charlotte at 601 W. Trade St.; phone (704) 372-0456.

Taxis

Cabs are metered and charge a base fare of around $2.50, plus approximately $2.50 per mile or 50c per minute when the vehicle drops below 15 miles per hour. These companies operate from the airport's queue—City Cab, (704) 333-3327; Crown Cab, (704) 334-6666; Green Cab, (704) 777-1117; and Yellow Cab, (980) 785-1405; they all increase the base fare $2 per person for more than two passengers.

Public Transportation

Charlotte Area Transit System (CATS), (704) 336-7433, serves the city with more than 70 local and express routes. One-way fare is $2.20; $1.10 (children in kindergarten through grade 12, ages 62+ and the physically impaired); free (ages 0-5). Express fare (buses pick up in a limited area and travel directly to Uptown) is $3; $1.50 (children in kindergarten through grade 12, ages 62+ and the physically impaired); free (ages 0-5). Transfers from local to express are 80c; local to local transfers are free.

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